RESERVATIONS TERMS AND CONDITIONS
You can book a table by either calling the restaurant or using the online booking application on our website – www.passornthai.com
Please make the restaurant aware of any vouchers you may wish to use at the time of booking.
By making a reservation at Passorn you agree to confirm your reservation 24 hours or more prior to arriving. You will be sent an email requesting confirmation of your reservation, and should follow the link provided in the email. If your reservation remains unconfirmed on the day of the reservation then Passorn reserves the right to cancel your reservation without further notice.
We require a minimum of 24 hours notice to amend, or cancel a reservation. You can amend your booking by contacting us on 0131 229 1537 or by email at firstname.lastname@example.org Tables are allocated on the day by the restaurant team and although we will do everything we can to allocate a table in your preferred area of the dining room, we cannot always guarantee this.
For all bookings, guests are required to provide credit/debit card details to secure the reservation. Passorn reserves the right to charge any guest cancelling within 24 hours, or any guest who fails to show for their reservation, £10 per person in respect of a dinner reservation. Charges will be taken from the credit/debit card provided at the time of booking without further notice.
The service charge at Passorn is always at the discretion of our guests. However, for group bookings of 5 or more please note that a charge of 10% is added to the final bill.
For booking of 7 people or more a deposit of £5 per guest is required at the time of booking to secure the reservation. If party of 7 peolpe of more reservation is cancelled less than 3 days of the reservation date, this deposit will not be refunded. Charges will be taken from the credit/debit card provided at the time of booking without further notice.
In the unlikely event that a reservation is cancelled by Passorn will make every endeavour to rebook the reservation at a mutually convenient date and time. Passorn cannot be held liable for any travel or accommodation costs in relation to a cancellation.